Once our installation is complete we sincerely hope that you and your family enjoy trouble-free use of your AV system. However, for additional peace of mind Octagon offers a comprehensive maintenance package.

The Octagon AV Service Plan will address common problems and help to prevent expensive damage to your equipment.

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The plan includes one or more annual preventative maintenance services, expert telephone technical support, on-site diagnosis whenever possible and repair at a discounted callout rate, use of the latest powerful diagnostics tools and web-based support resources for certain supported systems – all for one fixed price.

• Current back up of the system design, configuration and data.
• Regular servicing, essential to prevent malfunction.

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• Latest software updates from manufacturers to improve system performance.
• Programming adjustments and “tweaks” to improve operating functionality.
• Advice on the latest technology and upgrades available.

We recommend that you purchase the Octagon Service Plan when you purchase your AV system to take maximum advantage of the coverage provided.

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